The good urban citizen
Shared e-scooters and bikes have transformed urban mobility across Europe. But with convenience has come a new problem: abandoned vehicles blocking pavements, cycle lanes and accessibility ramps. This affects everyone — but especially wheelchair users, parents with pushchairs and visually impaired pedestrians.
Why it happens
Most rental operators have designated parking zones, but enforcement is inconsistent. Riders in a hurry drop scooters wherever is convenient, and operators can take hours or days to collect badly parked vehicles. Meanwhile, they create real hazards.
Ronda's new reporting feature
We've added a dedicated "Abandoned Rental" report type to Ronda. When you spot a badly parked rental vehicle, you can snap a photo, scan the QR code (which auto-detects the operator), and submit a report in seconds. No blame, no shame — just data that helps make cities better for everyone.
How QR scanning works
Point your camera at the vehicle's QR code. Ronda automatically recognises which operator it belongs to — Lime, Dott, Voi, Bolt, Bird, and 15 more operators across Europe. The vehicle ID is captured too, so operators can locate and retrieve it quickly.
Building a better city together
Every report contributes to dumping hotspot maps that operators and city councils can use to improve parking infrastructure. This is community-powered urban improvement — one report at a time.